How to Install Wyze Chime Controller for Wyze Doorbell v2: Step-by-Step Guide, Features, and Troubleshooting

How to Install Wyze Chime Controller for Wyze Doorbell v2

Installing the Wyze Chime Controller is a crucial step to ensure your Wyze Video Doorbell v2 works seamlessly with your existing in-house chime. This guide will walk you through the process, highlight the key features of both the Wyze Chime Controller and Wyze Video Doorbell v2, and provide expert tips for a smooth installation.

Why Install the Wyze Chime Controller?

Even if your existing chime is non-functional, installing the Wyze Chime Controller is essential. It not only enables your Wyze Video Doorbell v2 to work with your in-house chime but also protects your doorbell from power surges.

Key Benefits:

  • Universal Compatibility: Works with nearly every mechanical chime, even broken ones.
  • Power Surge Protection: The included fuse wire safeguards your doorbell from high voltage.
  • Easy Installation: Designed for a straightforward wiring process.

What’s in the Box?

When you purchase the Wyze Video Doorbell v2, you receive everything needed for installation:
  • 1x Wyze Video Doorbell v2
  • 1x Wyze Chime Controller
  • 1x Wall Plate
  • 1x Wedge (30º)
  • 1x Quick Start Guide
  • 3x Wire Caps
  • 2x Extension Wires
  • 1x Screw Kit
  • 2x Long Screws
  • 2x Short Screws
  • 2x Wall Anchors

Wyze Chime Controller: Specs & Features

  • Dimensions: 47mm x 32mm x 15mm
  • Wire Length: 13cm
  • Power: AC16V/AC24V, ≥10VA
  • Operating Temperature: -20°C to 50°C
  • Storage Temperature: -40°C to 80°C
  • Compatibility: Wyze Video Doorbell v2, Wyze Duo Cam Doorbell
  • Chime Compatibility: Nearly every mechanical chime
The Wyze Chime Controller is a standalone unit designed specifically for Wyze Video Doorbell v2 and ensures reliable operation in a wide range of home environments.

Wyze Video Doorbell v2: Specs & Features

  • Video Resolution: 2K (2048 x 1536)
  • Field of View: 166.8° diagonal
  • Weather Resistance: IP65 rated
  • Storage: Supports up to 256GB microSD (FAT32)
  • Connectivity: 2.4GHz Wi-Fi
  • Integrations: Alexa, Google Assistant, IFTTT
  • Two-Way Audio: Built-in microphone and speaker
  • Motion Detection: Real-time alerts and voice deterrence
With crystal-clear 2K video, local storage, and smart integrations, Wyze Video Doorbell v2 is designed for both security and convenience.

Step-by-Step Installation Guide

1. Preparation

  • Turn Off Power: At your electrical panel, switch off power to your existing doorbell.
  • Check Compatibility: Ensure your transformer provides 16-24V AC and at least 10VA.
  • Gather Tools: You’ll need a Phillips screwdriver.

2. Install the Wyze Chime Controller

1. Open Your Chime Box: Take a photo of the current wiring for reference. 2. Follow the Wyze App: In the Wyze app, tap Home > "+" > Device > Cameras > Wyze Video Doorbell v2. 3. Select Your Wiring Setup: The app will guide you based on the number of wires (typically 2 or 3). 4. Connect the Controller: Attach the Wyze Chime Controller to the correct terminals as shown in the app. 5. Secure the Wiring: Use the provided wire caps to fasten connections.
If you are unsure about wiring or do not have an existing in-house chime, consult a licensed electrician.

3. Install the Wyze Video Doorbell v2

1. Remove Old Doorbell: Disconnect the wires from your old doorbell. 2. Mount the Wall Plate: Use the included screws and anchors. 3. Connect the Doorbell: Attach the extension wires if needed, and secure with wire caps. 4. Attach the Doorbell: Slide the doorbell onto the wall plate. 5. Restore Power: Turn the power back on at the electrical panel. 6. Complete Setup in App: Follow the prompts to finish setup and connect to Wi-Fi.

Troubleshooting & Tips

  • Chime Not Ringing? Ensure your transformer meets the minimum power requirements. If issues persist, consider upgrading to a 20-30VA transformer.
  • Broken Chime? Still install the Wyze Chime Controller to protect your doorbell from power surges.
  • No In-House Chime? The system requires an in-house mechanical chime for full functionality.

Frequently Asked Questions

Do I need a working chime?

No, the Wyze Chime Controller should be installed even if your chime is broken, as it protects your doorbell and ensures proper power flow.

Is the Wyze Chime Controller included with the doorbell?

Yes, every Wyze Video Doorbell v2 comes with a Wyze Chime Controller in the box.

What if I have more than one doorbell?

The Wyze Chime Controller can be installed for each doorbell. The app provides guidance for homes with multiple doorbells.

Enjoy Peace of Mind with Wyze

With the Wyze Chime Controller and Wyze Video Doorbell v2, you get a reliable, high-quality smart doorbell solution that’s easy to install and packed with features for your home security.
Note: Always follow safety precautions when working with electrical wiring. If in doubt, contact a professional electrician.