Troubleshooting Wyze Cam v4 Connection Issues After Wi-Fi Router Change

If you've recently changed your Wi-Fi router and are experiencing connection issues with your Wyze Cam v4, you're not alone. This guide will help you understand the Wyze Cam v4 features and provide troubleshooting tips to get your camera back online quickly and securely.

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Understanding Wyze Cam v4: Features That Matter for Connectivity

The Wyze Cam v4 is a powerful security camera designed to keep your home safe with advanced features that rely heavily on a stable Wi-Fi connection.

Key Specs of Wyze Cam v4

• Resolution: Crystal-clear 2.5K QHD (2560x1440) for detailed video.
• Wi-Fi Support: Compatible with both 2.4 GHz Wi-Fi and Wi-Fi 6 networks.
• Night Vision: Enhanced Color Night Vision with 4 IR LEDs and 2 white spotlight LEDs.
• Field of View: Wide-angle lens with DFOV 115.8°, HFOV 98.5°, VFOV 53.1°.
• Mounting Options: Flexible mounting including stand, wall, ceiling, and magnetic mounts.
• Power: Indoor 5V/1A power adapter with a 6-foot flat micro USB to USB-A cable.
• Compatibility: Works seamlessly with Alexa, Google Assistant, and IFTTT.
• Storage: Supports microSD cards up to 512GB for local recording and cloud storage options.
• Weather Resistance: Rated IP65 for outdoor use (Wyze Cam v4 Outdoor Bundle offers IP67).

These features make the Wyze Cam v4 a versatile and reliable choice for home security, but a stable Wi-Fi connection is essential for optimal performance. Alt text: Wyze Cam v4 monitoring a child’s playroom, showcasing indoor security and connectivity.

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Common Connection Issues After Changing Your Wi-Fi Router

When you switch to a new Wi-Fi router, your Wyze Cam v4 may lose connection due to:

• Network Name (SSID) or Password Change: The camera stores your old Wi-Fi credentials.
• Wi-Fi Frequency Band: Wyze Cam v4 supports 2.4 GHz and Wi-Fi 6 but does not support 5 GHz only networks.
• Router Settings: New security protocols or firewall settings may block the camera.
• Signal Strength: Placement of the camera relative to the new router affects connectivity.
• IP Address Conflicts: DHCP settings or static IP conflicts can cause connection drops.

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Step-by-Step Troubleshooting for Wyze Cam v4 Connection Issues

1. Reset Wi-Fi Settings on Your Wyze Cam v4

• Open the Wyze app.
• Go to your camera’s settings.
• Select Device Info > Wi-Fi Network > Change Wi-Fi.
• Follow the prompts to reconnect your camera to the new Wi-Fi network.
• If this fails, perform a factory reset by holding the setup button until the LED indicator flashes yellow.

2. Verify Router Compatibility and Settings

• Ensure your router broadcasts a 2.4 GHz network or supports Wi-Fi 6 on 2.4 GHz.
• Disable any 5 GHz only or dual-band isolation settings temporarily.
• Check for MAC address filtering or firewall rules that might block the camera.
• Confirm the Wi-Fi password is entered correctly.

3. Optimize Camera Placement

• Place the camera within good range of the router.
• Avoid physical obstructions like thick walls or metal objects.
• Consider using a Wi-Fi extender if the signal is weak.

4. Update Firmware and App

• Make sure your Wyze Cam v4 firmware is up to date via the Wyze app.
• Update the Wyze app on your smartphone to the latest version.

5. Power Cycle Devices

• Restart your Wi-Fi router.
• Unplug and plug back in your Wyze Cam v4.

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Additional Tips for Wyze Cam v4 Outdoor Bundle Users

The Wyze Cam v4 Outdoor Bundle offers enhanced weather resistance (IP67) and a longer power cable for flexible outdoor placement. If you experience connection issues outdoors:

• Ensure the outdoor power adapter is properly connected.
• Check that the camera is within range of your Wi-Fi network.
• Use the magnetic wall mount for easy repositioning to improve signal strength.

Alt text: Wyze Cam v4 Outdoor Bundle mounted on a house exterior, demonstrating outdoor security and Wi-Fi connectivity.

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Why Choose Wyze Cam v4 for Your Home Security?

• High-Quality Video: 2.5K QHD resolution with wide dynamic range ensures clear images day and night.
• Smart Features: Person detection, motion-activated spotlight, and two-way audio.
• Flexible Storage: Supports local microSD storage and cloud plans.
• Easy Integration: Works with Alexa, Google Assistant, and IFTTT for smart home automation.
• Durability: Weather-resistant design suitable for indoor and outdoor use.

Alt text: Lifestyle image showing Wyze Cam v4 installed outdoors, highlighting home security and smart home integration.

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Summary

Changing your Wi-Fi router can disrupt your Wyze Cam v4 connection, but with the right steps, you can quickly restore it:

• Reset Wi-Fi settings on the camera.
• Confirm router compatibility and settings.
• Optimize camera placement.
• Keep firmware and app updated.
• Power cycle your devices.

By following these troubleshooting tips, your Wyze Cam v4 will continue to provide reliable, high-quality home security.

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If problems persist, consider contacting Wyze support for further assistance or checking for any network-specific issues.

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Product Overview

Wyze Cam v4

• Price: $69.99 - $105.94 depending on variant and bundle.
• Resolution: 2.5K QHD (2560x1440).
• Night Vision: Enhanced Color Night Vision with IR and spotlight LEDs.
• Wi-Fi: Supports 2.4 GHz and Wi-Fi 6.
• Storage: microSD up to 512GB, cloud subscription available.
• Weather Resistance: IP65 (indoor/outdoor).
• Mounting: Multiple options including magnetic mounts.
• Warranty: 1 Year.

Wyze Cam v4 Outdoor Bundle

• Includes outdoor power adapter and longer cable.
• Weather Resistance: IP67 for harsher outdoor conditions.
• Same advanced video and night vision features.
• Price: $69.99 (bundle pricing may vary).

Wyze Cam v4 Home Security Bundle

• Includes multiple cameras and accessories.
• Enhanced 2-way audio and person detection.
• Price: $169.99.
• Ideal for comprehensive home security setups.

Wyze Cam v4 + 32GB MicroSD Card

• Includes microSD card for local storage.
• Price: $32.99.
• Perfect for users wanting local recording without cloud subscription.

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By understanding your Wyze Cam v4’s capabilities and following these troubleshooting steps, you can ensure your home security system stays connected and effective after any Wi-Fi router changes.