Protect Online Orders from Loss or Damage with Order Protection

How to Protect Your Online Order from Lost or Damaged Items

Shopping online is convenient, but sometimes packages get lost, stolen, or arrive damaged. Protecting your online orders ensures peace of mind and saves you from the hassle of disputes or lost money. Below, we highlight the best solution to safeguard your purchases and explain how it works.

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Order Protection: Your Shield Against Shipping Issues

What is Order Protection?

Order Protection is a simple, effective service offered as an add-on at checkout. There’s no complicated application or paperwork—just select it before you complete your purchase, and your order is instantly covered. This protection plan guards you against a wide range of shipping problems, including:

• Stolen packages
• Packages delivered but not received
• Damaged items
• Lost shipments in transit
• Wrong items sent
• Shipments sent to the wrong address

Get peace of mind while shopping online with Order Protection.

Key Features of Order Protection

• Guaranteed Delivery: Every order is covered to ensure you receive what you paid for.
• Refund or Reshipment: If your package is lost, stolen, or damaged, you get a refund or a replacement shipped to you.
• High Claim Approval: With a 97% approval rate, most claims are quickly accepted.
• Easy Claim Process: Simply provide your order number and email to start a claim. An agent will respond within minutes.
• Coverage Duration: Protection lasts until your order no longer appears on the shipping partner’s tracking website.

How to Add Order Protection

At checkout, you will see an option to add Order Protection to your cart. The cost is calculated based on your cart total, typically ranging from under $1 to around $75 depending on your order value. Just check the box, and you’re covered—no extra steps required.

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Additional Tips to Safeguard Your Online Orders

While Order Protection is the most comprehensive way to protect your purchases, here are some extra tips to minimize risks:

• Use a Secure Shipping Address: If possible, ship to a location where someone is available to receive the package, such as your workplace or a trusted neighbor.
• Track Your Package: Keep an eye on tracking updates and be ready to retrieve your package promptly.
• Request Signature on Delivery: For high-value items, ask for signature confirmation to prevent theft.
• Consider Home Monitoring: Use smart home devices like leak sensors or security cameras to monitor your home environment and package deliveries.

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Enhance Your Home Security with Wyze Monitoring Devices

While Order Protection covers your shipment, securing your home environment adds an extra layer of safety for your deliveries.

Wyze Sense Leak Sensor & Probe

• Leak Detection: Get instant notifications if water leaks are detected, protecting your home and packages from water damage.
• Compatibility: Works with Wyze Sense v2 and Wyze Home Monitoring systems.
• Range & Use: Indoor use with up to 500 feet sensor range.
• Operating Conditions: Functions well in typical home temperature and humidity ranges.

Wyze Sense Hub

• Central Control: Connects all Wyze monitoring sensors and sends alerts directly to your phone.
• Wireless & Wired Communication: Supports Ethernet, WiFi, Bluetooth, and RF signals for reliable connectivity.
• Battery Backup: Includes a rechargeable battery with 10 hours of backup power.
• Siren Alert: Loud 88db siren to deter intruders or alert you to emergencies.

These devices help you monitor your home environment, ensuring your packages and belongings stay safe after delivery.

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Stay secure with smart home monitoring and order protection.

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Summary: Why Choose Order Protection?

Order Protection is the easiest and most reliable way to protect your online orders from loss, theft, or damage. It requires no extra effort beyond checkout and offers a high approval rate for claims, ensuring you get your money back or a replacement quickly. Pairing Order Protection with smart home monitoring devices like Wyze Sense Leak Sensor & Probe and Wyze Sense Hub further enhances your security, giving you full control and peace of mind.

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